Victoria Range, Digana is a gated housing complex. Security takes high priority in a gated community, hence Nivasie Developers together with the Victoria Range Home Owners’ Association executive committee has taken the decision to appoint a new security service provider with effect from 1 November 2010.
The level of security at the complex hinges on the extent to which the laid down security procedures are implemented.
The new security procedures described below will be implemented with effect from 1 November 2010.
Please comply with the procedures enumerated below. The security service provider will be instructed to enforce them without exception.
1) Procedures for Home Owners
The level of security at the complex hinges on the extent to which the laid down security procedures are implemented.
The new security procedures described below will be implemented with effect from 1 November 2010.
Please comply with the procedures enumerated below. The security service provider will be instructed to enforce them without exception.
1) Procedures for Home Owners
a) The main gate security shall allow Home Owners entry, provided the Victoria Range Vehicle Pass is displayed on their windscreen. They will not be subject to identity checks if they comply with this requirement.
b) The main gate security shall stop and establish the identity of Home Owners without vehicle pass stickers. The National ID card or any other accepted form of identity such as the Driving Licence/Passport shall be checked and such details recorded with the entry /exit times and vehicle registration numbers.The home owner identity will be verified against the master list of home owners kept at the main gates.
b) The main gate security shall stop and establish the identity of Home Owners without vehicle pass stickers. The National ID card or any other accepted form of identity such as the Driving Licence/Passport shall be checked and such details recorded with the entry /exit times and vehicle registration numbers.The home owner identity will be verified against the master list of home owners kept at the main gates.
c) The main gate/s security shall check the identity of immediate members of family (spouse, children) of home owners entering/exiting the main gates in vehicles without vehicle pass stickers. They will be requested to establish their identities as described under 1.b) or allowed entry/exit if their identities are established by the home owner.
2) Procedures for Visitors to Homes
a) The main gate/s security shall stop EVERY visitor entering the complex and subject them to an identity check.
b) The visitor/s identity card/s or any other accepted form of identity document shall be checked and all relevant details recorded as under 1.b) even if prior notice of arrival has been provided by the Home Owner.
c) Visitors with no prior notice of arrival shall not be permitted entry, unless approval is provided by the Home Owner to the main gate security on the arrival of the visitor/s at the gate.. (Main Gate security shall attempt to make contact with the Home Owner if he is in possession of a SLT telephone.)
3) Procedures for Domestic Workers and Gardeners (entering/exiting on a regular basis)
a) Main gate/s security shall establish the identity of this type of visitor against a valid temporary pass issued by Nivasie. The entry/exit times of these visitors shall be recorded.
b) This category of worker shall not be permitted entry without a valid pass.
c) The main gate security shall not permit this type of visitor to bring in/take out large bags/tools/goods to and out of the complex other than that of a personal nature(eg handbag), unless written approval is provided by the Home Owner.
d) This category of worker must use the same entry/exit gate on a single day.
4) Procedures for Contractors/ Skilled workers (entering/exiting on a non-regular basis)
a) The main gate security shall stop every visitor belonging to these categories at the entry gate.
b) They shall check the identity of this category of visitor against the details of names provided by the Home Owner.
c) The identity of such visitors shall be established and recorded as detailed under 1.b).
d) Main gate security shall not permit the entry of this category of visitors without the express approval of the Home Owner.
e) The main gate/s security shall maintain a record of all tools,equipment and materials brought into the complex by them and cross -checked at exit.
5) ICC /Nivasie/Kapruka Personnel/ prospective Nivasie clients
Nivasie will provide the procedures. It will be based on an Identity Pass issued by ICC/Nivasie or visitor tags.
6) Procedures for Home Owner Guest Houses.
a) The main gate security will stop every visitor of this category at the entry gate
b) They shall check the identity of this category of visitor against the names provided by the Home Owner as per clause 1(b)
c) Main gate/s security shall not permit entry to this type of visitor unless the Home Owner has provided details of names and arrival to Security either in advance or at the time of arrival.
7) Procedures for Visitors to Nivasie Guest Houses and Club Victoria
Nivasie will submit these procedures in line with clause 6 above.
8) Security Procedures in the Common Areas
a) The security service provider shall be responsible to provide security in these designated areas. Any incident/behaviour which is objectionable and in violation of the norms of good conduct /behaviour shall be handled by the security service provider as per their Company’s accepted procedures and the Police notified of such incident if warranted. Nivasie Management and named officers of the Home Owners’ association shall be notified.
b) No lorries/buses/ heavy vehicles other than those authorised shall be permitted entry to the complex.
c) The 15kmph speed limits inside the complex shall be enforced.
9) Night and Day Patrols
Procedure to be drafted in consultation with the security service provider.
3) Procedures for Domestic Workers and Gardeners (entering/exiting on a regular basis)
a) Main gate/s security shall establish the identity of this type of visitor against a valid temporary pass issued by Nivasie. The entry/exit times of these visitors shall be recorded.
b) This category of worker shall not be permitted entry without a valid pass.
c) The main gate security shall not permit this type of visitor to bring in/take out large bags/tools/goods to and out of the complex other than that of a personal nature(eg handbag), unless written approval is provided by the Home Owner.
d) This category of worker must use the same entry/exit gate on a single day.
4) Procedures for Contractors/ Skilled workers (entering/exiting on a non-regular basis)
a) The main gate security shall stop every visitor belonging to these categories at the entry gate.
b) They shall check the identity of this category of visitor against the details of names provided by the Home Owner.
c) The identity of such visitors shall be established and recorded as detailed under 1.b).
d) Main gate security shall not permit the entry of this category of visitors without the express approval of the Home Owner.
e) The main gate/s security shall maintain a record of all tools,equipment and materials brought into the complex by them and cross -checked at exit.
5) ICC /Nivasie/Kapruka Personnel/ prospective Nivasie clients
Nivasie will provide the procedures. It will be based on an Identity Pass issued by ICC/Nivasie or visitor tags.
6) Procedures for Home Owner Guest Houses.
a) The main gate security will stop every visitor of this category at the entry gate
b) They shall check the identity of this category of visitor against the names provided by the Home Owner as per clause 1(b)
c) Main gate/s security shall not permit entry to this type of visitor unless the Home Owner has provided details of names and arrival to Security either in advance or at the time of arrival.
7) Procedures for Visitors to Nivasie Guest Houses and Club Victoria
Nivasie will submit these procedures in line with clause 6 above.
8) Security Procedures in the Common Areas
a) The security service provider shall be responsible to provide security in these designated areas. Any incident/behaviour which is objectionable and in violation of the norms of good conduct /behaviour shall be handled by the security service provider as per their Company’s accepted procedures and the Police notified of such incident if warranted. Nivasie Management and named officers of the Home Owners’ association shall be notified.
b) No lorries/buses/ heavy vehicles other than those authorised shall be permitted entry to the complex.
c) The 15kmph speed limits inside the complex shall be enforced.
9) Night and Day Patrols
Procedure to be drafted in consultation with the security service provider.
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